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How can we help?

Search the guides below, or send a ticket to the Zewards team. We usually reply within one business day.

New here?Read the complete guideStep-by-step walkthroughs for participants and for businesses.

Running giveaways

Building, proofs, claims, boosts, permits and the Store

Build and publish a giveawayThe four-step builder, what publishing costs, and what's locked once you're live.Review proof submissionsYour 24-hour window, the AI verdict, and why open reviews hold a draw.Fulfil winners' claimsThe claims queue, the 14-day window and what happens if you're late.Featured boostsWhat a boost does, how long it lasts and where boosts come from.Promotion permitsAdding your emirate permit, how we review it, and take-downs.Offer a perk in the Zewards StoreList a perk participants can redeem with Zewards Points.

Still stuck?

Open a ticket and you'll get a threaded conversation with the Zewards team — in the app and in your inbox.

Sign in to open a ticket

A ticket gives you a tracked thread, so it needs an account. Prefer not to sign in? Email support@zewards.app.

support@zewards.app

Zewards is a rewards marketplace connecting participants with licence-verified UAE businesses. Giveaways are operated by the businesses themselves — Zewards verifies licences and administers draws. Each giveaway states its own age requirement.

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ZEWARDS.

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