Verify your mobile number
Why we ask for a UAE mobile and what to do if the code never arrives.
Mobile verification is how we stop duplicate accounts from flooding draws. Every entry is tied to one verified UAE number.
Code not arriving?
- Check the number is in the format 05X XXX XXXX and belongs to a UAE network.
- Wait 60 seconds, then tap Resend.
- Turn off any SMS-blocking or spam filter app.
- Roaming or eSIM lines sometimes delay delivery by a minute or two.
A number can only be used on one Zewards account. If yours says it's already in use and that wasn't you, open a support ticket and we'll check it.
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