Help centre

How can we help?

Search the guides below, or send a ticket to the Zewards team. We usually reply within one business day.

New here?Read the complete guideStep-by-step walkthroughs for participants and for businesses.

Credits, plans & billing

Giveaway credits, plans, boosts, invoices

Credits, plans and boostsHow giveaway credits work, what plans include, and what a boost does.Change or cancel your planUpgrades, downgrades, cancellation timing and invoices.

Still stuck?

Open a ticket and you'll get a threaded conversation with the Zewards team — in the app and in your inbox.

Sign in to open a ticket

A ticket gives you a tracked thread, so it needs an account. Prefer not to sign in? Email support@zewards.app.